Terms of Use

Last updated: 10 June 2026

1. Who we are

This website is operated by RDA Deliverability.

We provide email trust, domain protection, deliverability review, authentication, infrastructure, monitoring, and related advisory services.

You can contact us at info@rdadeliverability.com.

2. Website use

You may use this website for lawful purposes only. You agree not to use the website in any way that may damage, disable, overload, interfere with, or compromise the website, its security, or its availability.

You must not attempt to gain unauthorised access to any part of the website, server, systems, forms, data, or related infrastructure.

3. Information on this website

The information on this website is provided for general business and educational purposes. It is intended to explain our services, approach, and areas of expertise.

Although we aim to keep information accurate and useful, we do not guarantee that all website content is complete, current, or suitable for your specific circumstances.

4. No guaranteed results

Email deliverability, inbox placement, sender reputation, authentication behaviour, and domain trust are affected by many factors, including mail provider rules, DNS configuration, sender behaviour, recipient engagement, spam filtering systems, third-party platforms, and historical domain activity.

For this reason, RDA Deliverability does not guarantee a specific inbox placement rate, revenue result, open rate, reply rate, or platform outcome.

Our role is to assess, advise, configure, support, and reduce risk where practical based on the information and access available to us.

5. Service enquiries

Submitting a contact form or enquiry does not create a client relationship, service agreement, or obligation for RDA Deliverability to provide services.

A formal service relationship begins only when we agree to provide services and any required payment, scope, onboarding, or written confirmation has been completed.

6. Client responsibilities

Where you engage RDA Deliverability for services, you are responsible for providing accurate information, access, records, domain details, platform details, and any other information reasonably required for us to perform the work.

You are also responsible for maintaining control of your own domains, mailboxes, DNS records, hosting, accounts, platforms, passwords, billing, subscriptions, and business systems.

7. Technical access and permissions

Some services may require access to DNS records, email platforms, domain settings, sending tools, hosting environments, CRM tools, or related systems.

You confirm that you have the authority to grant access to any systems you ask us to review, configure, or advise on.

We will only use access for the agreed purpose and you remain responsible for removing, limiting, or changing access when the work is complete.

8. Payments and pricing

Prices, packages, and service details shown on the website may change from time to time.

Any confirmed work, scope, payment terms, and deliverables will be agreed separately before services begin.

Unless otherwise agreed in writing, fees paid for completed work, audits, setup, reviews, reports, or advisory time are not refundable.

9. Third-party platforms

Our work may involve third-party platforms such as email providers, DNS providers, hosting providers, CRM systems, outreach tools, analytics tools, or security platforms.

RDA Deliverability is not responsible for outages, changes, restrictions, suspensions, pricing, policies, account issues, or technical failures caused by third-party platforms.

You are responsible for reviewing and complying with the terms and policies of any third-party tools or platforms you use.

10. Website forms and communication

When you submit a form or email us, you agree that we may contact you using the details provided.

You should not submit confidential, sensitive, or highly private information through website forms unless we have specifically requested it.

11. Intellectual property

All content on this website, including text, structure, branding, graphics, layouts, service descriptions, and related materials, belongs to RDA Deliverability or is used with appropriate permission.

You may not copy, reproduce, republish, distribute, sell, modify, or use our website content for commercial purposes without written permission.

12. Limitation of liability

To the maximum extent permitted by law, RDA Deliverability will not be liable for any indirect, incidental, consequential, special, punitive, or business interruption losses arising from your use of this website or reliance on website information.

This includes, but is not limited to, loss of revenue, loss of leads, loss of data, loss of reputation, email delivery issues, platform restrictions, or missed business opportunities.

13. Disclaimer

Our services are practical, technical, and advisory in nature. We do not provide legal, financial, regulatory, or compliance advice unless specifically agreed in writing with suitably qualified professionals.

You should seek independent professional advice where legal, regulatory, financial, or compliance decisions are involved.

14. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

You can view our Privacy Policy on the Privacy Policy page of this website.

15. Changes to these Terms

We may update these Terms of Use from time to time. The latest version will be published on this page with the updated date shown above.

Your continued use of the website after changes are published means you accept the updated terms.

16. Contact us

If you have any questions about these Terms of Use, contact us at:

RDA Deliverability
Email: info@rdadeliverability.com