Privacy Policy

Last updated: 10 June 2026

1. Who we are

This website is operated by RDA Deliverability.

We provide email trust, domain protection, deliverability review, authentication, and related advisory services.

You can contact us at info@rdadeliverability.com.

2. Information we collect

We may collect personal information when you submit a form, contact us by email, book a consultation, request support, or communicate with us about our services.

This may include:

• Your name and surname
• Your email address
• Your phone number
• Your company name or website domain
• The service area you are interested in
• Any message or information you choose to send us
• Basic technical information such as IP address, browser type, device type, and website usage data

3. How we use your information

We use personal information only where we have a legitimate reason to do so, including to:

• Respond to enquiries submitted through our website
• Provide information about our services
• Assess whether we can assist with your email deliverability or domain trust needs
• Deliver services you have requested
• Send service-related communication
• Improve our website, processes, and customer experience
• Protect our website, systems, and business from misuse or security risks
• Comply with legal, regulatory, or administrative obligations

4. Contact form enquiries

When you submit a contact form, the information you provide is sent to RDA Deliverability by email. We use this information to review your enquiry and respond to you.

You should not submit confidential, sensitive, or highly private information through the website contact form unless we have specifically requested it.

5. Email communication

If you contact us by email, we may keep a record of your message, email address, and related correspondence so that we can respond to you and manage the relationship.

We may also send service-related emails, follow-ups, proposals, reports, or operational messages connected to your enquiry or service request.

6. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality, understand website usage, and help us maintain a secure and reliable website experience.

You can usually control or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

7. How we share information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to operate our website, deliver our services, manage email communication, maintain systems, or comply with legal obligations.

These service providers may include website hosting providers, email service providers, CRM or workflow tools, analytics tools, and professional advisers.

8. Data security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

No website, email system, or online transmission is completely secure. For that reason, we cannot guarantee absolute security, but we aim to use practical safeguards appropriate to the nature of the information we handle.

9. Data retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, maintain business records, resolve disputes, and comply with legal or administrative obligations.

Where information is no longer required, we may delete, anonymise, or securely retain it in line with our operational and legal requirements.

10. Your rights

Depending on applicable privacy laws, including the Protection of Personal Information Act where relevant, you may have the right to request access to your personal information, ask for correction, object to certain processing, or request deletion where legally appropriate.

To make a privacy-related request, contact us at info@rdadeliverability.com.

11. Third-party links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, operational practices, or legal requirements.

The latest version will be published on this page with the updated date shown above.

13. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, contact us at:

RDA Deliverability
Email: info@rdadeliverability.com